A consultation is a structured first conversation. Some firms offer a short complimentary screen; others charge for on-site feasibility. Knowing norms prevents awkwardness.
Common formats
- Phone/video screen (15–30 minutes)
- Office meeting with sketches
- Paid site visit / feasibility consult
- Workshop-style programming session
Good agenda items
Goals, constraints, budget band, timeline, similar work, process overview, and next steps toward a proposal.
What you should leave with
Clarity on fit, rough process, and whether a formal proposal makes sense — not necessarily final design solutions in one hour.
Paid consults
On-site time, travel, and preliminary feasibility often deserve a fee. Ask what deliverable you receive (memo, sketch, verbal only).